Base CRM Review

Base_CRM_reviewBase CRM is an all-in-one sales platform designed to help businesses from strong customer relationships and improve productivity, ultimately seizing more opportunities and increasing sales and revenue. It enables sales teams to sell more in less time, especially because of the advanced and actionable insights that the software provides.

Base CRM Features

  • Simple and intuitive user interface
  • Activity dashboard
  • Contact database
  • Email, voice, SMS, and other integrations
  • Built-in dialer
  • Full-featured mobile CRM
  • Automatic reports and analytics
  • Insights with actionable data for increasing sales

Base CRM Pricing

  • Starter plan – $45/user/month – this pricing plan includes basic features for sales tracking and reporting, mobile CRM, and a customized sales pipeline
  • Professional plan – $95/user/month – this plan includes the Starter plan features, with the addition of sales forecasting, automating tasks, tracking team performance, and storing team documents.
  • Enterprise plan – $145/user/month – this plan includes the Professional plan features, and adds predictive sales intelligence, scoring leads and deals, multiple sales pipelines, product and price book, and role-based permissions.

Note: All the pricing plans are billed annually.

Base CRM prices

Base CRM Review

Base CRM is a very simple, yet very powerful cloud-based sales platform that can provide you with quite a lot of benefits. The following are the best ones that you and your team will experience if you decide to utilize this software, so check them out.

All customer interactions in one place

Given the software’s intuitive user interface and the fact that it stores all your leads and contacts, together with all the interactions, in a single location, you can effectively capture more leads and convert them. The software provides you with a 360-degree view of your customers, which helps you understand their needs better and know exactly when they are ready to close a deal.

Customizing your sales pipeline with drag-and-drop

Base CRM enables you to customize your sales pipeline and set the exact stages of the sales process that your team needs. In every single sales stage that you customize, you can identify potential leads and deals, as well as the value of each deal.

When you identify potential leads, you can use the simple method of drag-and-drop to move those leads into the next stage of the sales process, thereby helping your sales representatives effectively convert those leads and close more deals.

Third-party integrations

Base CRM seamlessly integrates with other CRM systems and many other third-party apps, which is excellent for saving time and increasing productivity, not to mention that it can significantly improve your entire organization’s performance and bottom line.

You can integrate this software with some email service providers and automatically synchronize your entire email correspondence. You can also connect it to social media, as well as place and receive calls and SMSes directly from the CRM, as it features a built-in dialer. Furthermore, you can also record and log all the calls in the CRM.


Sales reporting and analytics

Various reports that this CRM software can provide you with can considerably improve your organization and help it grow. For instance, you can view reports on your entire sales pipeline, reports on the performance of your sales and set goals, reports on forecasted sales, and on revenue generated from total sales or particular deals, as well as those regarding intelligent sales forecasting and email analysis.

There are a lot more reports that Base CRM can automatically generate for you, and not only does it enable you to filter each one of them as you like, but it also provides accurate and real-time reports.

Tracking the performance of your teams

Keeping track of your teams’ performance is yet another outstanding benefit of this CRM software, as you can view all the activities on the dashboard and measure every team member’s productivity and overall effectiveness. This visibility will enable you to gain a clear insight into their strengths and weaknesses so that you can effectively address them and provide proper training when needed.

Excellent customer support

Customer support is one of the most important features to look out for when searching for the best CRM software for your needs. With Base CRM, you don’t have to worry about any potential difficulty that you may experience with the system because you will get outstanding 24/7 customer support.

Whenever you need help with the software, or you experience any kind of issue, the highly-experienced and dedicated customer support team will always be available to answer all of your questions and provide you with top-notch service.

Affordable prices

One of the greatest things about Base CRM is the fact that it is extremely affordable for businesses of all sizes. Moreover, apart from its cheap and flexible pricing plans, you can take the software for a free 14-day test drive in order to get a feel of all its features and decide whether it is the right fit for your unique business needs.



  • User-friendly interface
  • Full-featured mobile CRM
  • Advanced and insightful reports and predictive analytics
  • Seamless integrations
  • 24/7 customer support
  • Free training webinars
  • Free 14-day trial


  • Basic reporting and analytics and limited customization features in the Starter pricing plan.
  • More insightful reports, including intelligent sales forecasting, available only in the Enterprise plan.
  • Limited options for third-party integrations.

Bottom line

Base CRM is an excellent CRM software solution that provides many world-class features that businesses of all sizes can greatly benefit from. The only disadvantages at the moment seem to be the limited number of available third-party integrations and perhaps a bit higher prices for some small businesses.


Base CRM is definitely one of the best sales platforms currently available on the market, and each one of its numerous features is designed to help businesses go above and beyond their goals and take their organizations to the next level. It is one of the best CRM solutions that can help you quickly increase productivity and efficiency and generate a lot more quality leads, effectively increasing your sales and ROI and growing your business.

If you are looking for a reliable CRM software solution, you really need not look further than Base CRM. Apart from the aforementioned most prominent features of this software, it offers plenty more that can completely transform the way you work, so be sure to check it out and take it for a free test drive. We highly recommend Base CRM, if not for all of its fantastic features, then for its outstanding 24/7 customer support and incredibly affordable prices.

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